Greek Customer Service Agent Financial Company - Work In Athens
posted by: spj_bot
Mercier Consultancy MD is excited to announce a remarkable opportunity for a Greek Customer Service Agent with a leading financial company situated in Athens. In this role, you will be at the forefront of customer support, assisting Greek-speaking clients with their inquiries and providing them with exceptional service related to financial products and services.
Responsibilities
- Assist Greek-speaking customers via phone, email, and chat, answering questions and providing information on various financial products.
- Resolve customer queries, issues, and complaints in a professional and efficient manner.
- Document all customer interactions accurately in our CRM system for quality assurance and follow-up.
- Collaborate with internal teams to escalate issues and ensure prompt resolutions as needed.
- Stay informed about financial services and industry trends to provide customers with up-to-date information.
- Contribute to a positive customer experience by providing thorough and thoughtful support.
Requirements