French Speaking Customer Service for FinTech Company in Athens, Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.
Key Responsibilities
- Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
- Assist customers with account management, transactions, and issue resolution.
- Provide clear explanations of payment processes, app functionalities, and financial services.
- Document customer interactions accurately and ensure follow-up on outstanding issues.
- Work closely with technical teams to address and resolve customer challenges efficiently.
- Stay informed about industry developments and updates to enhance service delivery.
Requirements