French Speaking Customer Service for Automotive Company - Remote in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.
Key Responsibilities
- Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
- Provide detailed information about vehicle features, specifications, and available options.
- Assist customers with order tracking, account management, and resolving concerns.
- Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
- Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
- Stay informed about the latest automotive trends and company offerings to effectively assist customers.
Requirements