French Speaking Customer Service Agent For Multinational - Work Remote in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an opportunity for a French Speaking Customer Service Agent to join a renowned multinational company, with the convenience of working remotely from Greece. This role is tailored for individuals who are passionate about providing exceptional customer service to French-speaking clients, helping them navigate inquiries and concerns with professionalism and care.
Responsibilities
- Handle inquiries from French-speaking customers via phone, email, and chat, ensuring prompt and accurate responses.
- Assist customers with product-related questions, order management, and account inquiries.
- Resolve customer complaints and issues, maintaining high levels of customer satisfaction.
- Document all customer interactions in the CRM system to ensure consistent service delivery.
- Collaborate with team members and other departments to enhance service offerings and efficiency.
- Stay informed about product features, promotions, and company updates to provide informed support.
Requirements