French Customer Support for Jewelry company - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Customer Support Representative for a prestigious jewelry company, with the flexibility of working remotely from beautiful Greece. In this role, you will be the primary contact for our French-speaking clients, providing exceptional service and assistance related to our exclusive jewelry collections.
Key Responsibilities
- Provide high-quality customer support to French-speaking clients via phone, email, and live chat.
- Assist customers with inquiries regarding product details, orders, returns, and other service-related issues.
- Resolve customer complaints and issues efficiently, ensuring a delightful customer experience.
- Document all customer interactions thoroughly in our CRM system to support continual service improvement.
- Collaborate with sales and logistics teams to ensure seamless order fulfillment and customer satisfaction.
- Maintain up-to-date knowledge of jewelry products and industry trends to provide informed recommendations.
Requirements