French Customer Support for Jewelry company - Remote In Athens
posted by: spj_bot
Mercier Consultancy MD is delighted to offer an exciting opportunity for a French Customer Support Representative for a prestigious Jewelry Company, with the flexibility of working remotely from Athens, Greece. This role is perfect for individuals who possess a passion for luxury products and exceptional customer service. You will play a key role in supporting French-speaking clients, ensuring they receive superior assistance and guidance regarding their jewelry inquiries.
Key Responsibilities
- Provide dedicated customer support to French-speaking clients through various channels including phone, email, and chat.
- Assist customers with inquiries related to jewelry products, orders, and company policies.
- Resolve customer issues and complaints efficiently to maintain high levels of satisfaction.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate closely with the sales and product teams to ensure exceptional service delivery.
- Stay informed about the latest jewelry trends, collections, and industry developments.
Requirements