Finnish Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is delighted to present an opportunity for Finnish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are looking to contribute to a vital industry while providing outstanding support to customers. In this position, you will engage with clients in Finnish, assisting them with inquiries related to energy services and products.
Key Responsibilities
- Handle customer inquiries related to oil and gas services, tariffs, and operational support via phone, email, and chat in Finnish.
- Provide clients with accurate information regarding service options, pricing, and regulations.
- Assist customers with account management and troubleshoot service-related issues.
- Document all customer interactions in the CRM system for record-keeping and future reference.
- Collaborate with technical teams to resolve customer issues effectively.
- Keep up-to-date with industry trends and product knowledge to provide relevant assistance.
Requirements