Finnish Speaking Customer Service for Construction industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for Finnish Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are eager to support customers in navigating their inquiries related to construction services and products. As a key member of our team, you will communicate with clients in Finnish, ensuring they receive the information and assistance they need.
Key Responsibilities
- Respond to customer inquiries regarding construction services, project updates, and product specifications via phone, email, and chat in Finnish.
- Provide detailed information and support for contract negotiations, project timelines, and materials.
- Assist in troubleshooting customer concerns and coordinating with relevant teams to resolve issues.
- Document all customer interactions accurately for tracking and reporting purposes.
- Collaborate with project managers and technical teams to ensure seamless communication with clients.
- Keep updated on industry best practices and product knowledge to better assist customers.
Requirements