Finnish Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an opening for Finnish Speaking Customer Service Representatives in the biotechnology industry. This role presents a unique opportunity to support clients in navigating the complex world of biotechnology products and services. If you possess a strong customer service ethos and a passion for biotechnology, we encourage you to apply and be part of our supportive team.
Key Responsibilities
- Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in Finnish.
- Provide clear and accurate information to clients about product usage, compliance, and industry guidelines.
- Assist with troubleshooting and coordinate with technical teams to resolve customer queries.
- Accurately document customer interactions and ensure timely follow-ups.
- Work alongside sales and product teams to enhance customer experience and satisfaction.
- Stay updated on industry developments and training opportunities to better assist clients.
Requirements