Dutch Support Agent for a Online Travel Platform - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.
Key Responsibilities
- Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
- Help customers with inquiries related to their bookings, travel plans, and our platform's services.
- Efficiently handle and resolve customer complaints to enhance satisfaction.
- Record customer interactions and any issues in our CRM system for effective tracking and resolution.
- Collaborate with other teams to address and escalate complex issues when necessary.
- Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.
Requirements