Dutch Speaking Technical Online Support - Work in Sofia
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.
Key Responsibilities
- Provide top-notch technical support to Dutch-speaking customers.
- Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
- Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
- Maintain detailed documentation of customer interactions and issues in the CRM system.
- Collaborate with internal teams to address complex technical challenges and improve service delivery.
- Stay informed about products, service updates, and best practices in technical support.
Requirements