Dutch Speaking Customer Service For U.S. Multinational Technology Corporation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prominent U.S. Multinational Technology Corporation. This role is ideal for technology enthusiasts who are committed to delivering outstanding service. As a representative, you will assist customers with inquiries about technology products and services, ensuring a seamless and positive experience in Dutch.
Key Responsibilities
- Manage customer inquiries related to technology products and services via phone, email, and live chat in Dutch.
- Provide detailed information regarding product features, pricing, and availability.
- Assist customers with order processing, account management, and technical support.
- Address customer complaints and troubleshoot issues to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with internal teams to resolve customer issues and improve service delivery.
- Stay updated on industry trends and company offerings to provide informed support to customers.
Requirements