Dutch Speaking Customer Service for Tech Company in Athens, Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for a leading Tech Company located in Athens, Greece. This is an exhilarating opportunity for individuals who are tech-savvy and enjoy engaging with customers. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing solutions related to a range of technological products and services.
Key Responsibilities
- Handle customer inquiries related to tech products, software solutions, and technical support via phone, email, and chat in Dutch.
- Provide clear and effective guidance on product features, troubleshooting, and user manuals.
- Resolve customer complaints and technical issues efficiently while ensuring a high level of customer satisfaction.
- Document all customer interactions and feedback accurately in the CRM system.
- Work closely with product development and technical teams to relay customer insights and improve service delivery.
- Stay updated on the latest technology trends and product updates to provide current information to customers.
Requirements