Dutch Speaking Customer Service for Pharmaceuticals industry
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives in the Pharmaceuticals industry. In this crucial role, you will engage with healthcare professionals and customers to provide reliable support and information regarding pharmaceutical products and services. If you are dedicated to customer service and have a passion for the healthcare sector, this position is a great fit for you!
Key Responsibilities
- Manage and respond to customer inquiries related to pharmaceutical products, services, and policies via phone, email, and chat in Dutch.
- Educate customers on medication usage, side effects, and safety information.
- Assist healthcare professionals with prescription inquiries and processing.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to address customer needs and ensure compliance with industry regulations.
- Stay updated on the latest pharmaceutical advancements and company offerings to provide accurate information.
Requirements