Dutch Speaking Customer Service For Global Family Entertainment Company
posted by: spj_bot
Mercier Consultancy MD is delighted to announce an opening for Dutch Speaking Customer Service Representatives for a Global Family Entertainment Company. This is an exciting opportunity for individuals who have a passion for entertainment and are committed to providing exceptional service to families and patrons. In this role, you will assist customers in navigating their entertainment options while creating memorable experiences for them.
Key Responsibilities
- Manage customer inquiries regarding entertainment options, reservations, and services via phone, email, and chat in Dutch.
- Provide accurate information about attractions, events, ticketing, and promotions.
- Assist customers with booking, changes, and cancellations of reservations.
- Resolve customer issues and complaints with professionalism and empathy.
- Document all customer interactions thoroughly to maintain accurate records.
- Collaborate with various teams to enhance the customer experience and provide timely solutions.
- Stay updated on company offerings and policies to provide relevant support.
Requirements