Dutch Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.
Key Responsibilities
- Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
- Provide guidance on financial transactions, investment options, and regulatory compliance.
- Assist in resolving issues related to accounts, payments, and reports.
- Document all customer interactions accurately and maintain comprehensive records.
- Collaborate with financial advisors and other teams to enhance customer experience.
- Stay updated on financial regulations and market trends to provide accurate information to clients.
Requirements