Dutch Speaking Customer Service For Eneco - Remote In Greece - 1646 Per Month
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Eneco, a leading energy company, available for remote work in Greece. This role is perfect for individuals who are enthusiastic about energy services and passionate about providing excellent customer support. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to energy products and services.
Key Responsibilities
- Manage customer inquiries in Dutch regarding energy services, billing, and account management via phone, email, and chat.
- Provide accurate information on Eneco's products, services, and energy-saving tips.
- Assist customers with account setup, changes, and troubleshooting any issues they may encounter.
- Resolve customer complaints and concerns efficiently to ensure a positive customer experience.
- Document all interactions accurately in the CRM system for follow-up and improvement purposes.
- Stay informed about new products and industry trends to provide customers with relevant information.
- Collaborate with internal teams to enhance overall customer satisfaction and service efficiency.
Requirements