Dutch Speaking Customer Service for Automotive Company - Work In Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed automotive company in Sofia, Bulgaria. If you have a passion for the automotive industry and a commitment to providing exceptional customer service, we want you on our team! In this role, you will assist Dutch-speaking customers, ensuring they receive the support and information they need for their automotive needs.
Key Responsibilities
- Address customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Dutch.
- Provide guidance and information on vehicle features, maintenance services, and warranty issues.
- Assist customers with scheduling appointments and resolving service-related concerns.
- Document all customer interactions accurately in the CRM system.
- Collaborate with internal departments to ensure customer issues are resolved promptly and effectively.
- Stay informed about the automotive market trends and product offerings to enhance customer support.
Requirements