Dutch Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.
Responsibilities
- Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
- Assist with product information, order management, and account-related questions to enhance the customer experience.
- Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
- Document customer interactions accurately in the CRM system for follow-up and quality assurance.
- Collaborate with other departments to ensure comprehensive customer support and service improvements.
- Stay updated on product developments and promotions to provide accurate information.
Requirements