Dutch Speaking Customer Service Agent For Booking.com - Work In Sunny Greece
posted by: spj_bot
Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.
Responsibilities
- Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options.
- Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly.
- Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction.
- Document interactions and feedback in the CRM system to track inquiries and service quality.
- Collaborate with team members to improve service efficiency and promote a customer-first environment.
- Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients.
Requirements