Dutch Customer Care for High-end domestic appliances company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Care Representatives for a prestigious high-end domestic appliances company! Join our team in Greece, where you will have the chance to provide exceptional service and support to customers who appreciate luxury and quality in their home appliances. If you’re dedicated to delivering a superior customer experience, we would love to have you on board!
Key Responsibilities
- Provide outstanding customer service in Dutch via phone, email, and chat for inquiries related to high-end domestic appliances.
- Assist customers with product information, order management, warranty claims, and troubleshooting issues.
- Collaborate with internal teams to ensure timely resolution of customer inquiries and concerns.
- Document customer interactions accurately in our CRM system for tracking and follow-up.
- Gather customer feedback to continuously improve service offerings and enhance customer satisfaction.
- Stay knowledgeable about the latest product features, promotions, and company policies to provide informed assistance to customers.
Requirements