Danish Speaking Customer Experience Agent - Work Remotely in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Danish Speaking Customer Experience Agent, allowing you to work remotely from Greece! We are seeking enthusiastic candidates who are passionate about delivering exceptional customer service to our Danish-speaking clients. In this role, you will be pivotal in ensuring customer satisfaction and building lasting relationships.
Key Responsibilities
- Provide outstanding customer support in Danish through various communication channels, including phone, email, and chat.
- Efficiently address customer inquiries and resolve issues to maintain a high level of service.
- Document customer interactions accurately and maintain organized records in our CRM system.
- Collect and analyze customer feedback to contribute to service improvements and enhancements.
- Collaborate with team members to share insights and best practices for optimizing customer experiences.
- Stay updated on product offerings, services, and industry trends to provide effective assistance to customers.
Requirements