Croatian Speaking Customer Care for Travel Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opportunity for a Croatian Speaking Customer Care Representative for a leading Travel Company! This engaging role allows you to work in the beautiful setting of Greece while assisting Croatian-speaking clients with their travel needs. If you have a passion for travel and delivering outstanding customer service, this could be the perfect position for you!
Key Responsibilities
- Provide excellent customer support in Croatian via phone, email, and live chat for travel inquiries, bookings, and arrangements.
- Assist customers with information regarding travel packages, itineraries, modifications, and cancellations.
- Collaborate with internal teams to resolve customer issues and enhance the overall customer experience.
- Document customer interactions and maintain accurate records in our CRM system.
- Gather customer feedback to identify trends and suggest improvements for service delivery.
- Stay informed about travel regulations, industry trends, and our product offerings to provide informed support to customers.
Requirements