Customer Success Manager (SMB) Canada
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Customer Success Manager in Canada.
This role is an exciting opportunity to join a fast-growing tech company serving the hospitality sector. As a Customer Success Manager, you’ll be responsible for nurturing relationships with small and medium-sized business clients post-sale, helping them realize the full value of the platform. You'll drive customer satisfaction, retention, and growth by offering strategic guidance, analyzing client performance, and advocating for their needs internally. This position requires a mix of relationship management, technical acumen, and a strong understanding of SaaS environments. Your ability to collaborate across teams and translate insights into action will directly impact client success and business performance.
Accountabilities: