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Customer Care Coordinator (Trainer)

posted by: spj_bot

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. 

 About the role:  

Working across our three terminals in, Auckland CBD, Half Moon Bay and Waiheke, this role will appeal to someone who has a passion for training, coupled with a strong background in administration. The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team, ensuring all team members are fully equipped to provide outstanding service.

A key part of this role is ensuring our Customer Care Team are at their best. Supporting them to unlock what true customer experience is and doing it in the safest way possible. With summer roles needed in peak season we need someone who can get the team up and running fast and to help renew energy for our seasoned team. You will need to be a whizz when it comes to quality assurance, service standards and in general unlocking the best of everyone, including the leaders of the different terminals.

Additionally, the role involves the accurate and timely implementation and scheduling of timetables, along with managing uniform distribution, and supporting the sponsorship program.

Job Skills

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Product Manager - Supplements (Remote from Latin America)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from Latin America, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Job Skills

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Product Manager - Supplements (Remote from Europe)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from Europe, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Job Skills

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Product Manager - Supplements (Remote from APAC)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, looking for a Product Manager, remotely from APAC, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.

Key Responsibilities:

● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.

● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.

● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.

● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.

● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.

● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.

Job Skills

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Manager, Customer Success (Channel & Enterprise) - (Remote - US)

posted by: spj_bot

Jobgether


Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Customer Success (Channel & Enterprise) in United States.

As a Customer Success Manager (CSM) for Channel and Enterprise, you will lead a team dedicated to supporting the most strategic customer accounts. This hands-on leadership role requires you to not only manage and mentor your team but also actively drive customer success by creating scalable processes, collaborating cross-functionally, and ensuring that customer needs are met efficiently. You'll focus on building relationships with both customers and channel partners to ensure the highest level of customer satisfaction and continued growth.

Accountabilities:

Job Skills

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Sales Executive - Road Freight Forwarding

posted by: spj_bot

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a highly motivated Sales Executive with a passion for sales, customer service & business development to join our team in Athens.

As a Sales executive, you will actively seek out and engage customer experience and portfolio growth domestically (within Greece), internationally, or a combination of both. The ideal candidate will be responsible for identifying and pursuing new business opportunities, developing customized solutions for clients, and maintaining strong relationships to drive revenue growth in the Road Freight transportation sector.

 

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Community Support Lead

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Community Support Lead, remotely from Latam & APAC.

In this role, you will take full ownership of customer support, escalations, and customer success processes, ensuring an outstanding experience for a globally mobile community. You will build and optimize systems, resolve customer inquiries with empathy, and drive high customer satisfaction. This role requires a proactive approach to identifying pain points, enhancing engagement, and turning challenges into opportunities for delight. Collaborating with teams across admissions, onboarding, operations, and education, you will play a crucial role in improving the overall experience. The ideal candidate has experience in customer success within education, travel, or hospitality and thrives in dynamic, community-driven environments.

Accountabilities:

Job Skills

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Software Support Engineer (2nd Level)

posted by: spj_bot

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

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At QUALCO, we empower the financial world with innovative technology. We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

A Day in the Life of a Software Support Engineer at Qualco will include:

Job Skills

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IT System Engineer

posted by: spj_bot

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an enthusiastic and creative IT System Engineer to join our growing Digital Services team. You will act as part of the customer’s Technology Team, and you will be providing expert technical customer support aiming at a five-star customer experience. This role encompasses back-end IT support for business-critical and development-related Marine companies that utilizing Navarino Digital Service Portfolio.

In this role you will:

Job Skills

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