Nordic Speaking Customer Service for Banking industry
posted by: spj_bot
Mercier Consultancy MD is seeking dedicated Nordic Speaking Customer Service Representatives to join our team in the banking industry. This exciting position is ideal for individuals who are passionate about financial services and customer care. As a representative, you will assist clients in navigating banking products and services while providing exceptional support in one of the Nordic languages.
Key Responsibilities
- Manage customer inquiries related to banking products, account management, and financial services via phone, email, and chat in a Nordic language.
- Provide accurate information regarding banking policies, procedures, and regulations.
- Assist customers with account issues, transactions, and troubleshooting inquiries.
- Document customer interactions thoroughly and follow up to enhance overall satisfaction.
- Collaborate with banking teams to resolve complex issues efficiently.
- Stay informed about new banking products and industry developments to offer the best solutions to clients.
Requirements