Mercier Consultancy is delighted to announce an opening for a Danish Speaking Content Reviewer to join our team in Sofia, Bulgaria, with a paid relocation package! This is an excellent opportunity to work in a dynamic environment while enjoying the rich culture and history of Sofia. In this role, you will be vital in ensuring a safe and engaging online community for Danish-speaking users.

Your Key Responsibilities:

• Reviewing and moderating user-generated content in Danish to ensure compliance with community standards.
• Assessing content based on predefined guidelines and providing constructive feedback.
• Identifying inappropriate content and reporting any issues to the relevant teams.
• Collaborating with other team members to enhance moderation processes.
• Analyzing trends in user interaction to help improve content quality.
• Staying informed about changes in policy and community standards.

Requirements

UX Designer - Web3 Live Sports Gaming

Location: Remote - Preference for UK as thats where the majority of the team are based, 2nd preference is EU - fully remote.

Compensation: $75K - $120K

We are a rapidly growing, stealth-mode team building the ultimate digital playground for the world's most passionate football fans. Our mission is to make the match-day experience more engaging, social, and fun by blending speed, robust data, and vibrant design. We are looking for a highly creative and user-focused UX Designer to define the look, feel, and function of our web and mobile applications, translating complex live sports data into intuitive interfaces.

You will be instrumental in leading the UX strategy for our core Web platform, where the majority of live fan interaction occurs. Your focus will be on designing interfaces that are intuitive, glanceable, and performant even during the most chaotic moments of a live game. You will own the design system, drive optimization through testing, and collaborate closely with engineering to ensure pixel-perfect implementation.

Key Responsibilities:

Smart Contract Developer - Institutional DeFi Protocol

Location: Remote - US only (preference for onsite/hybrid in LA)

Compensation: $160K - $180K

We are an on-chain financial infrastructure company backed by leading VCs, committed to upgrading financial markets through 24/7 instant settlement. Our first product is an institutional-grade smart contract protocol that facilitates interoperability and liquidity across tokenized financial assets and stablecoins. We are seeking a Smart Contract Developer to join our core engineering team and build the foundational infrastructure that bridges traditional finance (TradFi) and decentralized finance (DeFi).

This is a high-impact, hands-on role where you will design, develop, and deploy highly secure, robust smart contracts for our core protocol. You will architect on-chain logic, optimize gas efficiency, and ensure best-in-class security practices to enable institutional-grade DeFi operations. You will work within a small, senior team, collaborating closely with security auditors, product, and business stakeholders.

Key Responsibilities:

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Digital Trust and Safety Specialist. In this significant role, you will be responsible for ensuring a secure online environment for our users by monitoring content, managing safety concerns, and enforcing digital safety policies effectively.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and address any breaches of community standards.
• Conduct in-depth investigations into reported safety incidents and evaluate evidence to recommend appropriate actions.
• Collaborate with a variety of teams to develop and refine safety policies that enhance user trust and safety.
• Create detailed reports on safety incidents, patterns, and recommendations for senior management.
• Keep up-to-date with emerging trends and challenges in digital safety to proactively adjust protocols.
• Engage with users to promote awareness of safety practices and educate them about potential risks.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Inside Sales Specialist, you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to level up their sales, and help them make financing a seamless part of their customer experience.

In this bilingual role, you’ll communicate with merchants in both English and French, ensuring every interaction feels seamless, professional, and engaging.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Inside Sales Specialist, you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to level up their sales, and help them make financing a seamless part of their customer experience.

In this bilingual role, you’ll communicate with merchants in both English and French, ensuring every interaction feels seamless, professional, and engaging.

About the Role
The UX Architect defines and optimizes the structure, flow, and interaction models of complex digital products. You’ll translate advanced capabilities into intuitive, scalable experiences while balancing usability, performance, and trust.

Key Responsibilities

• Define and document information architecture, interaction flows, and navigation models.
• Develop frameworks for decision transparency, error recovery, and consistent interaction models.
• Create scalable system design frameworks that support cross-platform experiences (web, mobile, conversational).
• Produce detailed wireframes, journey maps, and prototypes to illustrate end-to-end workflows.
• Establish UX guidelines and best practices for integrating predictive insights and automation.
• Conduct architecture-level testing (navigation validation, workflow evaluations).
• Ensure designs meet accessibility and inclusivity standards.
• Maintain UX documentation, design libraries, and pattern repositories for reuse across teams.

Requirements

About the Role
The Experience Lead oversees and guides the end-to-end user experience of advanced digital products. This role combines leadership, strategy, and hands-on design direction to ensure solutions are human-centered, ethical, and impactful. You will champion the voice of the user, align cross-functional teams, and set the direction for how users discover, interact with, and build trust in digital solutions.

Key Responsibilities

• Define the holistic user experience vision and roadmap, ensuring experiences are intuitive, trustworthy, and scalable.
• Lead and mentor a multidisciplinary design team (UX, UI, Research, and Content) to deliver cohesive, high-quality experiences.
• Establish and enforce design principles and frameworks for transparency, error handling, and user control.
• Partner with Product Managers, Engineers, Data Scientists, and Business Stakeholders to align experience goals with product and business strategies.
• Oversee experience architecture across complex product ecosystems, including information structure, navigation, and interaction flows.
• Guide the creation of prototypes and usability testing to validate and refine experiences based on real user feedback.
• Define and track UX success metrics such as adoption, satisfaction, trust, and usability.

Requirements

🚀 Are you passionate about customer service and fluent in Dutch? Join our amazing team at Mercier Consultancy MD as a Dutch Speaking Remote Customer Service Representative! This is an incredible opportunity to work remotely from anywhere in the world.

Your journey begins with a comprehensive 3-month training and trial program in Greece, where you will gain invaluable hands-on experience while collaborating with our supportive team. Once you complete your training, you'll transition to remote work, providing top-notch service to clients across the globe.

What You’ll Do:

• Deliver exceptional customer support to Dutch-speaking clients through various channels such as phone, email, and chat.
• Effectively resolve inquiries, ensuring a positive experience with every interaction.
• Master our client systems and processes during the training program to enhance your efficiency.
• Work flexibly from anywhere while staying connected with an enthusiastic global team.
• Seize the opportunity to grow your career within a high-performing environment.

Requirements