Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives for an esteemed American multinational corporation. This role presents an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences while working within a global brand. As a representative, you will assist customers with inquiries in Portuguese, providing support and information in a professional and friendly manner.

Key Responsibilities

• Address customer inquiries and concerns via phone, email, and chat in Portuguese, ensuring a high level of service.
• Provide detailed information about products, services, and company policies.
• Assist customers with order processing, billing inquiries, and account management.
• Resolve issues promptly and effectively, striving for customer satisfaction in every interaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with various departments to ensure a seamless customer experience.
• Stay updated on product offerings and company updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at a leading Family DNA Testing Company. If you are passionate about helping others and have an interest in genetics and family ancestry, this role is an excellent fit for you. As a customer service representative, you will assist clients with their inquiries and concerns regarding DNA testing services, providing valuable support in Dutch.

Key Responsibilities

• Manage inbound customer inquiries about DNA testing services, procedures, and results via phone, email, and chat in Dutch.
• Provide clear and accurate information about DNA testing processes, including sample collection, testing timelines, and interpretation of results.
• Assist customers with order placements, account management, and any questions related to their DNA tests.
• Resolve customer complaints and issues promptly, ensuring customer satisfaction at every interaction.
• Document customer interactions comprehensively in our CRM system to maintain accurate records.
• Collaborate effectively with lab and technical teams to provide customers with accurate updates and information.
• Stay informed about product offerings, industry developments, and company policies to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to present an outstanding opportunity for Dutch Speaking Customer Service Representatives for a prominent Swedish-based multinational corporation. This role is ideal for individuals who thrive in a dynamic international environment and are committed to providing exceptional service. You will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless customer experience with the corporation's products and services.

Key Responsibilities

• Manage customer inquiries related to the corporation's products and services via phone, email, and live chat in Dutch.
• Provide clear and accurate information to customers regarding product features, availability, and troubleshooting.
• Assist customers with order processing, returns, and account management.
• Resolve customer issues and complaints promptly while ensuring a positive interaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with various internal teams to enhance the customer experience and address complex inquiries.
• Stay updated on product knowledge and company policies to provide informed support.

Requirements

Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary

Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding team.

This role offers hands-on experience in the fast-paced world of international shipping and maritime investments, enabling you to make direct contributions to Union Maritime's continued growth and success.

A primary focus will be on the EU Emissions Trading System (EU ETS), FuelEU Maritime, and the IMO Greenhouse Gas Fuel Intensity (IMO GFI), requiring the ability to translate complex legislative text into precise, actionable analytical tools.​ 

Key Responsibilities

Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives in the Government & Public Sector industry. This role is suited for individuals who are dedicated to public service and enjoy helping others. As a key member of our team, you will assist citizens in navigating government services, providing them with the necessary information and support in German.

Key Responsibilities

• Manage inquiries related to government services, programs, and policies via phone, email, and chat in German.
• Provide accurate and timely information to citizens while ensuring a professional and courteous interaction.
• Assist in resolving issues related to public services and facilitate necessary follow-up actions.
• Document all customer interactions in the system to maintain comprehensive records.
• Collaborate with various government departments to ensure effective responses to inquiries.
• Stay updated on changes in government policies and services to provide relevant information.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Dutch Speaking Customer Service Representatives within the construction industry. If you are an enthusiastic and detail-oriented individual with a passion for customer service, we invite you to join our team. In this role, you will be instrumental in supporting clients and contractors by providing guidance and information in Dutch, ensuring every interaction reflects our commitment to quality and customer satisfaction.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project updates, and related questions via phone, email, and chat in Dutch.
• Provide accurate information about products, services, and project timelines.
• Assist clients in understanding contracts and service agreements.
• Resolve customer issues and complaints with professionalism and efficiency.
• Document interactions and maintain accurate records in the system.
• Collaborate with project managers and teams to ensure smooth communication and service delivery.
• Stay informed about industry trends and updates to better assist customers.

Requirements

Mercier Consultancy Medical is seeking enthusiastic individuals for the role of Dutch Speaking Customer Service Representatives in the vibrant city of Athens! Join our team and become part of an exciting environment within the aviation industry. As a Customer Service Representative, your primary responsibility will be to assist customers with their inquiries, providing exemplary service and support in Dutch. You'll play a crucial role in enhancing customer satisfaction and ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide accurate information regarding flight schedules, bookings, and general travel queries.
• Assist customers with changes to their reservations and ticketing.
• Handle customer complaints and resolve issues in a professional manner.
• Ensure all customer interactions are documented accurately in the system.
• Work collaboratively with team members to enhance service delivery.
• Participate in training sessions to stay updated on products and services.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Content Creator to provide editorial input to the portal.

Responsibilities:

This position is primarily responsible for executing and supporting all functions of the warehouse department, including administrative and physical job responsibilities as required.

Responsibilities

This position is primarily responsible for executing and supporting all functions of the warehouse department, including administrative and physical job responsibilities as required.

Responsibilities