Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the Energy sector, specifically focused on the Oil & Gas industry. This is a fantastic opportunity for individuals who are passionate about energy solutions and committed to providing exceptional customer service. In this role, you will assist clients in navigating their inquiries and ensure they receive the support they need in Swedish.

Key Responsibilities

• Handle customer inquiries related to oil and gas products and services via phone, email, and chat in Swedish.
• Provide detailed information regarding service options, pricing, and industry regulations.
• Assist customers with account management, inquiry resolution, and troubleshooting service-related issues.
• Document all customer interactions accurately for future reference.
• Collaborate with technical and operational teams to address customer issues effectively.
• Stay updated on industry developments and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a position for Swedish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is an excellent opportunity for individuals who are passionate about education and technology, and who are eager to support learners in achieving their educational goals. As a Customer Service Representative, you will assist students and educators with inquiries regarding e-learning platforms and educational resources in Swedish.

Key Responsibilities

• Handle customer inquiries related to education services, course offerings, and the e-learning platform via phone, email, and chat in Swedish.
• Provide guidance on the use of e-learning tools, enrollment processes, and access to resources.
• Assist customers with troubleshooting issues and provide effective solutions.
• Document customer interactions thoroughly to maintain accurate records.
• Work closely with product teams to stay informed about new features and updates.
• Collaborate with educators and administrators to enhance user experience and engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about aviation and dedicated to providing outstanding customer service. You will play a vital role in assisting customers with their inquiries, ensuring smooth travel experiences while communicating effectively in Swedish.

Key Responsibilities

• Manage customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Swedish.
• Provide information about ticket options, fare rules, and travel regulations.
• Assist customers with booking changes, cancellations, and special requests.
• Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with operational teams to provide real-time updates and information to customers.
• Stay informed about industry trends and service offerings to deliver accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who have a passion for cars and excellent customer service skills. As part of our dedicated team, you will assist customers with their inquiries related to automotive products and services, ensuring a seamless communication experience in Swedish.

Key Responsibilities

• Manage customer inquiries about automotive products, services, and features via phone, email, and live chat in Swedish.
• Provide assistance with product selection, features, specifications, and pricing.
• Support customers in troubleshooting issues and managing warranties and repairs.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Collaborate with dealership teams and technical staff to provide timely solutions to customer inquiries.
• Stay updated on new automotive trends and products to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Slovenian Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about travel and customer service and are excited to support customers in their aviation needs. As a representative, you will assist passengers and clients in navigating inquiries related to airline services, bookings, and travel information, all while providing exceptional service in Slovenian.

Key Responsibilities

• Handle customer inquiries related to aviation services, flight bookings, and travel arrangements via phone, email, and chat in Slovenian.
• Provide assistance with itinerary changes, cancellations, and refunds.
• Educate customers about airline policies, baggage regulations, and travel updates.
• Resolve issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with operational teams to address any service-related challenges.
• Stay up-to-date on industry trends and service offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who have a passion for customer interaction and excellence in service. You will play a crucial role in assisting customers with their inquiries related to retail products and services while delivering exceptional customer service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Finnish.
• Provide detailed information on product availability, pricing, and promotions.
• Assist customers with order processing, returns, and exchanges.
• Resolve customer complaints and issues with a friendly and professional approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer service. As a representative, you will assist clients in Finnish with inquiries related to accommodations, travel plans, and tourism services, ensuring that they receive a memorable experience.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and local tourism experiences via phone, email, and live chat in Finnish.
• Provide detailed information on services, promotions, and travel guidelines.
• Assist customers with reservation adjustments, cancellations, and special requests.
• Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future support reference.
• Collaborate with various partners to streamline services and enhance customer experiences.
• Stay updated on travel trends, destinations, and company services to provide relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food, hospitality, and providing outstanding customer service, this role is for you. You will assist customers by addressing their inquiries and enhancing their dining and purchasing experiences, all while communicating effectively in Finnish.

Key Responsibilities

• Manage customer inquiries related to food and beverage products, services, and promotions via phone, email, and live chat in Finnish.
• Provide information on menu items, nutrition, ingredients, and preparation methods.
• Assist customers with order placements, modifications, and inquiries regarding delivery or service.
• Address and resolve customer complaints and issues promptly and courteously.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with kitchen and service teams to ensure a seamless customer experience.
• Stay informed on food and beverage trends to deliver relevant and engaging customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for Finnish Speaking Customer Service Representatives in the automotive industry. This is a fantastic opportunity for individuals who are passionate about cars and dedicated to providing exceptional customer service. In this role, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive accurate and helpful information in Finnish.

Key Responsibilities

• Manage customer inquiries related to automotive services, products, and warranties via phone, email, and chat in Finnish.
• Provide customers with information regarding vehicle specifications, pricing, and service options.
• Assist customers with service requests, troubleshooting, and scheduling appointments.
• Document all customer interactions and maintain accurate records in our CRM system.
• Work closely with sales and technical teams to ensure customer needs are met effectively.
• Stay updated on automotive trends and product offerings to provide informed assistance.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars — Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology — we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are looking for a skilled and motivated Accountant to join our team in Athens. This role is critical in ensuring accurate financial records, regulatory compliance, and smooth collaboration with internal teams and external stakeholders.

Role Overview

The Accountant will be responsible for managing daily accounting operations, tax compliance, reconciliations, and financial reporting in accordance with the applicable Greek and international standards. This role is vital for ensuring accurate financial data and supporting the organization’s financial transparency.

Key Responsibilities