Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat.
• Address customer inquiries regarding products, services, and account issues promptly and professionally.
• Manage and resolve customer complaints while maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system and suggest improvements where needed.
• Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience.
• Stay updated on product knowledge, policies, and industry trends to provide informed support.

Requirements

Join the dynamic team at Mercier Consultancy MD as an Italian Support Specialist for a leading US Parcel Service! This role is based in Greece and offers you the opportunity to connect with Italian-speaking customers, assisting them with their shipping and logistics needs. Your dedication to providing exceptional support will ensure customer satisfaction and contribute to our mission of excellence.

Your Role

As an Italian Support Specialist, you will be responsible for resolving customer inquiries related to parcel delivery and logistics. Utilizing your fluency in Italian, you will communicate effectively with customers through various channels, ensuring that their experiences with our services are seamless and positive.

Key Responsibilities

• Handle inbound customer inquiries in Italian via phone, chat, and email regarding parcel services.
• Provide accurate information about shipping options, tracking, and delivery times.
• Troubleshoot issues and resolve customer concerns with a focus on first-contact resolution.
• Maintain detailed records of customer interactions and feedback for quality assurance.
• Collaborate with the logistics team to ensure prompt and effective service delivery.
• Stay informed about operational updates and service changes to relay accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Italian Service Advisor for a prestigious US Shipping Company, complete with paid relocation to Greece! This is a fantastic chance for individuals who are passionate about customer service and are looking to embark on a new adventure in a beautiful country.

In this role, you will be the primary point of contact for Italian-speaking customers, assisting them with their inquiries related to shipping and logistics.

Key Responsibilities:

• Provide exceptional customer service to Italian-speaking clients via phone, email, and chat regarding shipping inquiries and services.
• Assist customers with tracking shipments, scheduling deliveries, and resolving issues effectively.
• Document all customer interactions and maintain comprehensive records in our CRM system.
• Work closely with logistics teams to ensure smooth operations and customer satisfaction.
• Stay informed about the shipping industry and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is excited to offer a position for an Italian Client Relations Specialist. This role comes with a fully paid relocation package, providing a fantastic opportunity to advance your career while enjoying a rewarding lifestyle!

As an Italian Client Relations Specialist, you will be instrumental in building and maintaining relationships with our Italian-speaking clients. Your role will focus on delivering exceptional service and support, ensuring clients feel valued and understood throughout their journey with us.

Your Key Responsibilities:

• Manage and nurture client relationships with our Italian-speaking clientele through various communication channels.
• Address inquiries and concerns with a focus on providing thorough and timely resolutions.
• Document client interactions meticulously in our CRM system to facilitate seamless service.
• Collaborate with internal teams to enhance service delivery and client satisfaction.
• Stay informed about our offerings to provide clients with up-to-date information and support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German-Speaking Support Agents with a full relocation package to Greece! This position is tailored for individuals who are passionate about customer service and are eager to support clients in a vibrant and dynamic environment. As part of our team, you will play a key role in assisting our German-speaking customers, ensuring they receive the highest level of support.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients via phone, email, and live chat.
• Assist with inquiries regarding products, services, and account-related issues.
• Address and resolve customer complaints effectively to maintain high satisfaction levels.
• Log and track customer interactions and issues in our CRM system for accurate records.
• Collaborate with other teams to manage complex inquiries and escalate when necessary.
• Stay informed about product updates, promotions, and industry trends to provide informed responses to customers.

Requirements

Mercier Consultancy MD is excited to offer opportunities for German-Speaking Client Support Roles based in stunning Greece, with relocation assistance provided. This position is perfect for those looking to advance their careers in customer service while enjoying the sun-soaked beauty and rich history of Greece.

Key Responsibilities

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Manage customer inquiries regarding products and services, providing helpful and accurate information.
• Identify and resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
• Document all client interactions thoroughly in the company’s CRM system.
• Collaborate with other teams to optimize the client experience and resolve any complicated issues.
• Stay updated on product offerings and industry changes to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of German Speaking Solutions Consultant, with fully paid relocation to Greece! In this role, you will play a key part in helping our clients navigate their unique challenges, leveraging our innovative solutions to enhance their business outcomes. If you are passionate about technology and client success, we want to hear from you!

Key Responsibilities

• Engage with clients to thoroughly understand their needs and business objectives through detailed consultations.
• Create and present tailored solutions that effectively address client challenges.
• Provide expert advice and guidance, acting as a trusted partner to enhance client satisfaction.
• Collaborate closely with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct client training sessions to empower them in maximizing the use of our products.
• Stay informed about industry trends and emerging technologies to provide relevant and timely advice to clients.

Requirements

Mercier Consultancy MD is on the lookout for a talented German Speaking Solutions Consultant to join our growing team in Greece, with fully paid relocation offered! In this exciting role, you will engage with our clients, understand their specific business challenges, and deliver tailor-made solutions that help them thrive. If you are passionate about technology and enjoy working with people, this opportunity is perfect for you!

Key Responsibilities

• Connect with clients to assess their needs and develop a clear understanding of their business goals.
• Create and present customized solutions that effectively address client challenges and deliver tangible results.
• Serve as a knowledgeable advisor, providing insights and recommendations based on industry best practices.
• Work closely with internal teams to ensure the smooth implementation and ongoing support of solutions.
• Conduct training sessions and workshops to empower clients in using our products to their fullest potential.
• Keep up to date with industry trends and emerging technologies to provide clients with informed advice.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a German Speaking Solutions Consultant to join our team in beautiful Greece, with paid relocation support! In this role, you will collaborate closely with clients, helping them navigate their challenges by providing tailored technology solutions that enhance their business operations. If you are passionate about technology and delivering customer success, we want to hear from you!

Key Responsibilities

• Engage with clients to thoroughly understand their unique needs and business objectives.
• Craft and present customized solutions that effectively address client challenges and deliver value.
• Serve as a trusted advisor, providing insights and recommendations based on industry best practices.
• Work closely with internal teams to ensure seamless implementation and ongoing support for solutions.
• Conduct training sessions to empower clients in maximizing the use of our products and services.
• Stay informed about market trends and emerging technologies to offer relevant advice during consultations.

Requirements

🌍 Are you a German speaker eager for a new adventure? Join the team at Mercier Consultancy MD as a German Customer Service Specialist and experience a fully paid relocation to the stunning landscapes of Greece!

In this role, you will engage with our valued German-speaking customers, providing top-notch support and solutions while enjoying a vibrant new culture. We believe in investing in our employees, which is why we offer comprehensive training to equip you for success.

Your Role Includes:

• Providing exceptional customer service to our German-speaking clients.
• Resolving inquiries and providing support through phone, email, and chat channels.
• Collaborating with team members to enhance customer satisfaction.
• Participating in training sessions to increase product knowledge and hone customer service skills.
• Embracing a flexible work culture while enjoying the beauty of Greece.

Requirements

What You Bring to the Table:

• Fluency in German (both written and spoken).
• Strong communication skills and a passion for helping customers.
• Ability to work well in a team and independently.
• A proactive approach to problem-solving.
• Willingness to relocate to Greece with all relocation expenses covered.

Benefits