Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Mercier Consultancy MD is thrilled to present an extraordinary opportunity for Swedish Speaking individuals seeking exciting job prospects in Greece. This position comes with a fully paid relocation package, making your transition smooth and hassle-free. Join us to develop your career while enjoying the beautiful lifestyle that Greece has to offer.

Key Responsibilities

• Contribute to various roles within our organization, providing assistance and support to Swedish-speaking clients.
• Utilize your language skills to communicate effectively with customers and colleagues.
• Participate in training programs to enhance your skills and adapt to the company’s processes.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Engage in continuous learning and development to grow in your role and within the company.

Requirements

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Slovak and English. In this role, you will partner with clients to understand their needs and collaborate on tailored solutions that drive business success. We seek a proactive individual committed to delivering exceptional service and fostering lasting client relationships.

Key Responsibilities

• Engage clients to thoroughly understand their requirements and business objectives.
• Design and propose customized solutions that effectively address clients' challenges.
• Act as a trusted advisor, providing insightful consultations and recommendations.
• Work in collaboration with internal teams to ensure seamless delivery and implementation of solutions.
• Provide training and ongoing support to clients, ensuring they achieve maximum value from our products and services.
• Stay updated with industry trends and advancements to offer relevant insights to clients.

Requirements

Mercier Consultancy MD is seeking a highly motivated Solutions Consultant who is fluent in both Polish and English. This role is essential for our clients as you will be the key point of contact, helping them navigate their business challenges through tailored solutions. We are looking for a results-driven individual who excels in a dynamic environment and has a passion for creating impactful customer experiences.

Key Responsibilities

• Engage with clients to understand their specific needs and business objectives.
• Design and propose customized solutions that effectively address client challenges.
• Offer expert advice and recommendations to enhance client satisfaction and operating efficiency.
• Coordinate with various teams to ensure seamless implementation of solutions.
• Provide training and ongoing support to clients to ensure they maximize the use of our products.
• Stay informed about industry trends and emerging technologies to deliver top-notch consultations.

Requirements

Mercier Consultancy MD is on the lookout for a Solutions Consultant who is fluent in both Danish and English. In this pivotal role, you will be tasked with understanding client requirements and delivering bespoke solutions that drive business outcomes. The ideal candidate will possess a strong client-centric approach and a passion for leveraging technology to solve complex business challenges.

Key Responsibilities

• Engage with clients to identify their needs and business goals through detailed discussions.
• Develop and present tailored solutions that effectively meet client challenges.
• Act as a trusted advisor, providing valuable insights and recommendations to enhance client processes.
• Collaborate closely with internal teams to ensure successful implementation of solutions and client support.
• Conduct training sessions for clients to maximize the value derived from our products and services.
• Keep abreast of industry trends and emerging technologies to offer relevant guidance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for Norwegian Speaking professionals in Greece! We are looking for dynamic individuals who are eager to embark on a new adventure while contributing their skills and talents to our team. This position comes with a fully paid relocation package, making your transition to Greece as seamless as possible.

Key Responsibilities

• Engage with clients and stakeholders in Norwegian, providing top-notch support and communication.
• Contribute to various roles within the company, leveraging your skills in customer service, sales, or administration.
• Collaborate with team members to achieve project goals and meet company objectives.
• Stay informed about industry trends and market developments in order to provide valuable insights.
• Participate in training and development programs as needed to enhance your skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian Speaking professionals looking to relocate to Bulgaria! This position offers a supportive and dynamic work environment with the added benefit of a fully paid relocation package. If you are passionate about your career and eager to embrace a new culture, we want to hear from you!

Key Responsibilities

• Utilize your Norwegian language skills to assist customers or clients, providing excellent service and support.
• Engage in effective communication with colleagues and stakeholders, ensuring that all interactions are clear and professional.
• Contribute to various projects and activities within your role to enhance productivity.
• Participate in training programs to further develop your skills and professional growth.
• Work collaboratively in a team environment to achieve company goals and deliver exceptional service.
• Adapt to various operational demands and be flexible to changes as necessary.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Japanese Speaking Customer Service Agent to join a dynamic team, with the added benefit of remote work from Greece and paid relocation support. In this role, you will provide exceptional service to Japanese-speaking customers, helping them navigate inquiries and issues related to our products and services.

Responsibilities

• Assist Japanese-speaking customers via phone, email, and chat by addressing inquiries and providing information on products and services.
• Deliver personalized support, ensuring all customer needs are met with professionalism and efficiency.
• Resolve customer complaints and issues promptly, aiming for high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system to maintain effective communication and feedback loops.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting German Speaking Jobs in Greece, complete with a fully paid relocation package! We are seeking motivated individuals who are fluent in German and are looking for a remarkable opportunity to work in a vibrant environment. This is a fantastic chance to embark on a new adventure while advancing your career with a supportive company.

Key Responsibilities

• Engage with clients and customers confidently in German, providing stellar service and support.
• Actively participate in the sales or customer service processes, ensuring client satisfaction and retention.
• Collaborate with local teams to implement ideas and initiatives that meet business goals.
• Utilize your skills to manage inquiries, resolve issues, and build relationships.
• Stay informed about company products and services, contributing to continuous improvement efforts.

Requirements