Join Mercier Consultancy MD as a Dutch Speaking Sales Representative with an exciting opportunity for relocation to Sofia, Bulgaria. We are seeking driven and customer-focused individuals who are proficient in Dutch and eager to excel in a vibrant new environment. In this role, you will be responsible for building relationships and driving sales of our client’s premium products and services in the market.

Key Responsibilities

• Establish strong connections with potential clients through effective sales techniques, including phone calls, emails, and in-person meetings.
• Present and educate customers about the benefits of our client’s offerings, tailoring your approach to meet individual needs.
• Meet and exceed assigned sales targets, actively contributing to the team’s overall success.
• Monitor market trends and competitor behavior to adapt and enhance your sales strategies.
• Collaborate with marketing and customer support teams to ensure customer satisfaction and promote client retention.
• Engage in ongoing training sessions to improve product knowledge and sales skills.

Requirements

Join Mercier Consultancy MD for an exciting position as a Dutch Speaking Sales Representative with relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic individuals fluent in Dutch who are eager to embrace new challenges and explore a dynamic work environment. As part of our sales team, you will be responsible for promoting our client's distinctive products and services, effectively contributing to their expansion in the market.

Key Responsibilities

• Establish and develop relationships with potential customers through various sales channels.
• Provide clients with detailed information about products and services, guiding them towards informed purchasing decisions.
• Meet and exceed sales goals and performance metrics set by the management.
• Keep updated with market trends and competitor activities to leverage sales strategies effectively.
• Collaborate with colleagues and departments to enhance overall customer satisfaction.
• Participate in training sessions to enhance personal development and product knowledge.

Requirements

Join Our Team!

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria.

This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism.
• Communicate effectively through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote and in-office work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Sofia, Bulgaria for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and ready for a new adventure? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team in Sofia.

This position offers the unique opportunity to relocate to Sofia, where you will experience a rich culture and contribute to delivering exceptional customer service.

Your Role:

• Provide outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and accuracy.
• Communicate through various channels, including phone, email, and chat.
• Become familiar with our client systems to deliver top-notch service.
• Collaborate with a dynamic team to ensure timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Excellent interpersonal and communication skills, with a strong focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and systems.
• Self-motivated, proactive, and able to work well in a fast-paced environment.
• Open to relocating to Sofia for this exciting opportunity!

Benefits

Join Mercier Consultancy MD in an exciting new role as a Polish Speaking Support Representative for Riot Games, with fully paid relocation to Bulgaria! In this position, you will be the voice of support for Polish-speaking gamers, providing assistance and guidance related to their favorite games. This is a fantastic opportunity to merge your passion for gaming with a rewarding career, all while enjoying the vibrant culture and scenery of Bulgaria.

Key Responsibilities

• Assist Polish-speaking users with game-related inquiries via email, chat, and phone.
• Provide troubleshooting support and guide users on account management, billing issues, and gameplay queries.
• Engage with the gaming community to foster a positive and enjoyable experience for all players.
• Document all user feedback and interaction details to share insights with the development and support teams.
• Contribute to knowledge base articles and FAQs to enhance user self-service options.
• Keep abreast of game updates and changes to effectively support players and offer relevant advice.

Requirements

We are seeking a highly experienced professional to lead presales, solution architecture, and project management for our Egypt office. This role will play a critical part in driving customer success, technical excellence, and delivering outstanding projects.

Requirements

Responsibilities:

1-     Presale function:

·        Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions (Jira, Confluence, Bitbucket, etc.).

·        Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases.

·        Prepare and deliver compelling RFPs, RFIs, and technical proposals that align with customer requirements.

·        Stay informed about the latest Atlassian tools, features, and integrations to advise clients on the best-fit solutions.

2-     Solution Architect function:

·        Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances of Jira, Service Management, and Confluence platforms, others (Atlassian platform).

·        Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform.

·        Work with internal customers to identify their Atlassian needs, promote best practices, and actively design the architecture of Atlassian solutions.

We are looking for a Senior Jira Expert - Software Integrator to join our team of Integrators Consultants in Cairo, Egypt and to work mainly in Enterprise Implementation Environments (Banks, Telecom, Airlines, Governments, etc.) with main focus on Atlassian and Jira related projects.

Requirements

Responsibilities:

·        Implement Jira Software, Confluence, Jira Service Management & related Atlassian products for Infosysta Clients as a complete solution such as Collaboration Solution, Tracking System, Agile Project Management, SDLC/ALM, DevOps, Task Management, and more.

·        Configure & Integrate Jira & related Atlassian products with Client systems.

·        Provide Customer Support on-site or remote with high Quality of Service on Atlassian. Products (Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.).

·        Collaborate actively with Developers & Technical Analysts in Infosysta in order to deliver the final project for Clients.

·        Accountable on high Quality of Service and Customer satisfaction.

·        Collect functional and technical requirements from Client when needed and write the technical specifications document.

·        Install, configure and run different tools integrated with Jira & Confluence.

·        Functional & Technical administration of Jira and Confluence.

Mercier Consultancy MD is excited to offer Polish Speaking Customer Service positions in the beautiful setting of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to develop your career while enjoying the rich culture and stunning scenery Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to creating a supportive and dynamic work environment. As a member of our team, you will have the opportunity to make a significant impact on customer satisfaction and service excellence.

Key Responsibilities

• Deliver exceptional support to Polish-speaking customers via phone, email, and chat, ensuring a friendly and professional demeanor in all communications.
• Assist customers in understanding our products and services by providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure their satisfaction and loyalty.
• Maintain accurate records of customer interactions and follow up to ensure their needs are met.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is excited to present fantastic Norwegian Speaking Customer Service positions in the beautiful setting of Greece, along with a fully paid relocation package! This opportunity allows you to build your career while enjoying the rich history and breathtaking scenery of Greece.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees' growth and ensure a positive and collaborative work environment. Join our dedicated team and contribute to delivering outstanding service to our customers.

Key Responsibilities

• Deliver exceptional support to Norwegian-speaking customers via phone, email, and chat, ensuring each interaction is handled with professionalism and care.
• Guide customers in understanding our products and services by providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to uphold our commitment to customer satisfaction.
• Document all customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay informed about company offerings and industry developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer fantastic Italian Speaking Customer Service positions in stunning Greece, complete with a fully paid relocation package! This opportunity allows you to elevate your career while immersing yourself in the beautiful culture and scenery that Greece has to offer.

Why Join Us?

At Mercier Consultancy MD, we pride ourselves on creating an engaging and supportive work environment. As part of our dedicated team, you will play an essential role in delivering exceptional customer service and ensuring our clients' needs are met.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers in navigating our products and services by offering clear and accurate information.
• Promptly resolve customer inquiries and complaints to maintain high customer satisfaction levels.
• Document customer interactions thoroughly and conduct follow-ups to ensure all concerns are addressed.
• Collaborate with team members and other departments to enhance service quality and improve the customer experience.
• Stay informed about company offerings and industry developments to provide knowledgeable assistance.

Requirements