Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals with a passion for media services and customer engagement. You will be responsible for providing outstanding support to clients, assisting them with their inquiries, and enhancing their overall experience in the dynamic world of media and entertainment.

Key Responsibilities

• Respond to customer inquiries regarding media services, subscriptions, and entertainment offerings through phone, email, and chat in Czech.
• Assist customers with account management, including subscription changes, billing issues, and troubleshooting service problems.
• Provide clear and detailed information about new releases, promotions, and service features.
• Resolve customer complaints efficiently and effectively, ensuring a positive experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with internal teams to improve service delivery and address customer needs.
• Stay informed about industry trends and company products to deliver the most relevant information to customers.

Requirements

Full Time Female Specimen Collector II 

Location: Minneapolis, MN

Schedule: Full-Time | Monday-Friday 8:00am-4:00pm, Schedule varies depending upon business needs. Must be willing to travel.

Seeking: Female candidates required for observed collections of gender identified female patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector II is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector II: 

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a customer service representative, you will assist clients in Polish, addressing their telecommunications inquiries and ensuring an excellent customer experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Polish.
• Assist customers with account management, billing questions, and service changes.
• Provide detailed information about product features, current promotions, and service availability.
• Effectively resolve customer complaints and technical issues to enhance satisfaction.
• Document customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with internal teams to ensure seamless service delivery and customer experience.
• Stay updated on new products, services, and telecommunications trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.

Key Responsibilities

• Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
• Provide guidance and support to customers on product features, installation, and troubleshooting.
• Assist with account management, billing questions, and service upgrades.
• Resolve issues and complaints promptly while ensuring customer satisfaction.
• Document interactions accurately in the CRM system for seamless follow-up and reporting.
• Collaborate with technical teams to resolve complex issues and enhance the user experience.
• Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is perfect for individuals who are passionate about the energy industry and committed to delivering excellent customer service. In this position, you will assist customers by addressing their inquiries and providing support in Polish.

Key Responsibilities

• Handle customer inquiries related to oil and gas services, including pricing, account management, and service updates via phone, email, and chat in Polish.
• Provide customers with information on service options, billing inquiries, and energy solutions.
• Assist with account setup, service issues, and product-related inquiries to ensure a seamless customer experience.
• Resolve customer complaints promptly and effectively, ensuring satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
• Collaborate with internal teams to provide timely updates and enhance customer service delivery.
• Stay informed about industry trends, energy policies, and company offerings to assist customers more effectively.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
• Assist customers with service plans, device activations, and technical support.
• Provide clear and accurate information about products, promotions, and available services.
• Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system accurately for future reference.
• Work collaboratively with internal teams to improve customer service delivery and support.
• Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide accurate and timely information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently to ensure satisfaction.
• Document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional service. As a customer service representative, you will assist clients with their inquiries and concerns regarding pharmaceutical products and services, ensuring they receive accurate and timely information in French.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide information on medication details, side effects, dosage, and product availability.
• Assist healthcare professionals and customers with order management, billing details, and service inquiries.
• Resolve customer complaints and questions efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and quality control.
• Collaborate with internal teams to ensure prompt resolution of customer issues and enhance service delivery.
• Stay updated on industry regulations, product knowledge, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.

Key Responsibilities

• Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
• Provide guidance on account setup, transactions, and financial regulations.
• Assist customers with issues related to billing, payments, and service inquiries.
• Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
• Maintain accurate documentation of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to provide customers with the most accurate and timely information.
• Stay informed about financial trends and product offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is ideal for individuals who are eager to provide excellent customer support within a dynamic sector. As a representative, you will assist clients with a range of inquiries related to energy services, while ensuring clear and effective communication in French.

Key Responsibilities

• Respond to customer inquiries regarding energy services, pricing, and account management via phone, email, and chat in French.
• Provide information on energy supply options, contracts, and regulatory guidelines.
• Assist customers with account setup, billing issues, and service inquiries.
• Resolve customer complaints efficiently and ensure a satisfactory outcome.
• Document all customer interactions accurately in our CRM system for compliance and future reference.
• Work closely with operational teams to provide real-time updates and solutions to customer issues.
• Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements