Spanish Speaking Customer Service for Financial Services Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading Financial Services Company located in Greece. This role is perfect for individuals who desire to make a difference in the financial sector while providing exceptional service in Spanish. As a customer service representative, you will assist clients with various financial inquiries, ensuring they receive the highest level of support.
Key Responsibilities
- Respond to customer inquiries related to financial products and services via phone, email, and live chat in Spanish.
- Provide information on account management, investment options, and financial planning services.
- Assist clients with billing inquiries, transaction issues, and service modifications.
- Resolve customer complaints and provide effective solutions to ensure satisfaction.
- Document all customer interactions accurately in our CRM system for future reference.
- Work closely with other financial representatives and departments to deliver seamless customer support.
- Stay up-to-date on financial market trends and company offerings to provide informed assistance to clients.
Requirements