Danish Speaking Customer Service Agent For Booking.com - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.
Responsibilities
- Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
- Provide detailed information about accommodations, locations, and services available through Booking.com.
- Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
- Document customer interactions in the CRM system to track inquiries and feedback accurately.
- Collaborate with team members to continuously improve the customer experience and service delivery standards.
- Stay up to date with promotions, policies, and new features to provide informed support to clients.
Requirements