German Speaking Customer Service Health Technology Company - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remote opportunity for German Speaking Customer Service Representatives for a Health Technology Company, based in Greece. This position is perfect for individuals who are passionate about health technology and dedicated to providing exceptional support to clients. In this role, you will assist customers with inquiries related to health technology products and services, ensuring they receive accurate information and exceptional service.
Key Responsibilities
- Handle customer inquiries related to health technology products and services, including usage, troubleshooting, and technical support via phone, email, and live chat in German.
- Provide detailed information about product features, benefits, and troubleshooting options.
- Assist customers with account management, order processing, and issue resolution.
- Document all customer interactions accurately and maintain comprehensive records within the CRM system.
- Collaborate with internal teams to ensure customer satisfaction and to improve service delivery.
- Stay updated on industry trends and company products to enhance customer interactions.
Requirements