Danish Speaking Fitbit Products Support Specialist In Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is looking for a Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who love technology and are eager to assist customers in maximizing their experience with Fitbit products. You will be responsible for providing high-quality support to our Danish-speaking clientele, ensuring they receive the assistance they need to achieve their health and fitness goals.
Key Responsibilities
- Deliver excellent customer support to Danish-speaking customers via phone, email, and chat regarding Fitbit products.
- Help clients set up their devices, troubleshoot issues, and understand product features.
- Provide insightful advice on health tracking and the use of the accompanying mobile app.
- Document all customer interactions clearly and accurately in the CRM system.
- Collaborate with technical teams for complex issues requiring escalation.
- Stay informed about new Fitbit products and updates to deliver informed support.
Requirements