Danish Customer Care - On-Site Role at Mercedes in Crete
posted by: spj_bot
Are you fluent in Danish and passionate about providing exceptional customer service? Join Mercedes as a Customer Care Representative and be part of a global premium brand while living on the beautiful island of Crete.
In this role, you’ll support Mercedes customers, handling inquiries related to vehicles, services, and accounts via phone, email, and chat, ensuring a world-class customer experience.
This is a unique opportunity to combine career growth with life in one of Greece’s most stunning locations.
Your Responsibilities
- Assist Danish-speaking customers with inquiries about vehicles, services, and accounts
- Handle interactions via phone, chat, and email professionally and efficiently
- Troubleshoot customer issues and provide accurate solutions
- Maintain high standards of service quality and follow internal procedures
- Participate in paid training and onboarding before starting full production
- Work on-site in Crete and adapt to flexible shifts, including evenings and weekends
Requirements