Turkish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for a Turkish Speaking Customer Service Agent to join our team. This position allows you to work in beautiful Bulgaria, with paid relocation included. You will be responsible for delivering top-notch support to our Turkish-speaking customers, ensuring they have a seamless experience with our offerings.
Responsibilities
- Assist Turkish-speaking customers via phone, email, and chat with inquiries related to products and services.
- Provide clear and accurate information on service offerings, account management, and troubleshooting assistance.
- Resolve customer complaints with professionalism, striving for customer satisfaction in every interaction.
- Document all customer interactions in the CRM system to ensure consistency and track feedback.
- Collaborate with internal teams to escalate and resolve complex issues effectively.
- Stay abreast of company policies, product updates, and industry trends to provide relevant support.
Requirements