Swedish Customer Advisor - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for a Swedish Customer Advisor in the vibrant city of Athens! If you have a passion for customer service and want to work in a dynamic environment where you can support Swedish-speaking clients, this opportunity is perfect for you. As a key member of our team, you will assist customers in navigating their inquiries and concerns while providing an exceptional service experience.
Key Responsibilities
- Provide outstanding customer support to Swedish-speaking clients via phone, email, and chat.
- Address inquiries regarding products and services, guide users, and resolve any issues.
- Handle customer complaints with professionalism and effective solutions to ensure satisfaction.
- Document interactions and maintain comprehensive records in our CRM system.
- Work closely with other departments to relay customer feedback and improve service processes.
- Stay informed about company offerings and industry trends to provide knowledgeable assistance.
Requirements