Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.
Key Responsibilities
- Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
- Provide detailed support and guidance on technical issues, account management, and service inquiries.
- Assist customers with troubleshooting and product feature explanations.
- Document customer interactions accurately in the CRM system for efficient follow-up.
- Collaborate with internal teams, including technical support and product development, to resolve customer issues.
- Stay updated on the latest technology trends and product knowledge to provide current information to customers.
Requirements