Spanish Speaking Customer Service for Real Estate industry
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Real Estate industry. If you are a motivated individual who enjoys assisting clients in navigating real estate inquiries and transactions, this position is perfect for you. You will play a key role in helping customers find their ideal properties while providing top-notch service in Spanish.
Key Responsibilities
- Manage customer inquiries related to real estate listings, property details, and transactions via phone, email, and live chat in Spanish.
- Provide information on market trends, pricing, and the purchasing or renting process.
- Assist clients with scheduling property viewings and understanding loan options.
- Resolve issues or concerns promptly, ensuring customer satisfaction throughout their real estate journey.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with real estate agents and teams to facilitate a seamless customer experience.
- Stay updated on industry developments and changes in real estate regulations.
Requirements