Spanish Speaking Customer Service for Finance Company - Remote in Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives for a prominent Finance Company. This remote position is perfect for individuals based in Greece who are passionate about financial services and dedicated to providing exceptional customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.
Key Responsibilities
- Manage customer inquiries related to financial products and services via phone, email, and chat in Spanish.
- Provide information on account management, loan processes, investment options, and financial advice.
- Assist customers with account setups, troubleshooting issues, and service-related queries.
- Document all customer interactions accurately in the CRM system for record-keeping purposes.
- Collaborate with financial advisors and other departments to effectively resolve customer issues.
- Stay updated on financial industry trends and company offerings to provide accurate information.
Requirements