Spanish Speaking Customer Service for Automotive Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an opportunity for Spanish Speaking Customer Service Representatives for an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a strong commitment to providing exceptional customer service. As a customer service representative, you will engage with clients in Spanish, assisting them with inquiries related to automotive products and services.
Key Responsibilities
- Handle customer inquiries related to automotive services, including vehicle information, maintenance, and troubleshooting via phone, email, and chat in Spanish.
- Provide detailed information about automotive products, warranty policies, and service options.
- Assist customers with appointment scheduling, service tracking, and order management.
- Resolve customer complaints effectively while ensuring satisfaction and loyalty.
- Document all customer interactions accurately in the CRM system.
- Collaborate with internal teams to ensure timely and efficient service delivery.
- Stay informed about automotive trends and product knowledge to enhance customer interactions.
Requirements