Spanish Speaking Customer Service Agent - Remote In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a unique opportunity for a Spanish Speaking Customer Service Agent to work remotely from Greece with paid relocation. This role is designed for individuals who are passionate about providing outstanding customer support and wish to join a vibrant team in a stunning location. You will be responsible for assisting our Spanish-speaking clients and ensuring they have an exceptional experience with our products and services.
Responsibilities
- Provide support to Spanish-speaking customers via phone, email, and chat, addressing inquiries and providing information about products/services.
- Resolve customer complaints, ensuring a high level of service and satisfaction.
- Document customer interactions accurately in the CRM system to facilitate quality assurance and follow-up.
- Collaborate with team members to improve processes and enhance customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
- Participate in training and development sessions to continually improve your skills and knowledge.
Requirements