Slovak Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.
Key Responsibilities
- Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
- Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
- Assist customers with account management, service inquiries, and technical troubleshooting.
- Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
- Collaborate with technical teams to resolve issues and enhance customer experience.
- Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.
Requirements