Slovak Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about supporting clients in a cutting-edge field and are dedicated to providing outstanding customer experiences. As a representative, you will assist customers with inquiries related to our biotechnology products and services, ensuring they receive the assistance they need in Slovak.
Key Responsibilities
- Manage customer inquiries regarding biotechnology products and services through phone, email, and chat in Slovak.
- Provide detailed information about product features, usage, and compliance requirements.
- Collaborate with technical teams to troubleshoot issues and provide effective solutions.
- Document customer interactions accurately and follow up to ensure ongoing satisfaction.
- Work closely with sales and product teams to enhance the customer care experience.
- Stay up to date with biotechnology advancements and product offerings to assist clients effectively.
Requirements