Slovak Speaking Customer Service for Aviation industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.
Key Responsibilities
- Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
- Provide assistance with ticketing, changes, cancellations, and related services.
- Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
- Document all interactions accurately in our CRM system for record-keeping and follow-up.
- Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
- Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.
Requirements