Slovak Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package
posted by: spj_bot
Mercier Consultancy MD is excited to present an excellent opportunity for a Slovak Speaking Customer Service Agent to join our team in Sofia. This position comes with a fully paid relocation package, making it ideal for those looking to embrace a new adventure while helping Slovak-speaking customers with their service needs. You will play a crucial role in ensuring customer satisfaction by delivering outstanding support and problem-solving capabilities.
Responsibilities
- Assist Slovak-speaking customers through various communication channels, including phone, email, and chat.
- Provide support regarding inquiries related to products and services while ensuring a positive customer experience.
- Resolve customer complaints and issues effectively, maintaining professionalism throughout.
- Accurately document customer interactions in the CRM system to ensure clear and consistent communication.
- Collaborate with fellow team members and departments to drive efficiency and improve service delivery.
- Stay updated on product knowledge and company policies to provide accurate assistance to customers.
Requirements