Portuguese Speaking Customer Support Jobs - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer exciting positions for Portuguese Speaking Customer Support Representatives in Sofia. This role is a great opportunity for individuals who are fluent in Portuguese and are eager to provide excellent customer service. As a key part of our support team, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring their issues are resolved efficiently.
Key Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
- Handle inquiries related to products and services, providing accurate and helpful information.
- Assist in resolving customer complaints and technical issues promptly and professionally.
- Document customer interactions and maintain thorough records for follow-up.
- Collaborate with other teams to enhance service delivery and improve the customer experience.
- Stay informed about product updates and services to effectively assist customers.
Requirements